Air India tightens measures on ‘unruly passengers’ after Gaikwad incident, to fine up to Rs 15 lakh for those cause delay

April 17, 2017, 5:13 pm
Air India tightens measures on ‘unruly passengers’ after Gaikwad incident, to fine up to Rs 15 lakh for those cause delay
INDIA
INDIA
Air India tightens measures on ‘unruly passengers’ after Gaikwad incident, to fine up to Rs 15 lakh for those cause delay

Air India tightens measures on ‘unruly passengers’ after Gaikwad incident, to fine up to Rs 15 lakh for those cause delay

Air India plans to impose a fine of up to 15 lakh on unruly passengers who cause a delay beyond 2 hours.

The national airlines decided to draw up a standard operating procedure to tackle the issue after an Air India manager was assaulted by Shiv Sena MP Ravindra Gaikwad onboard.

The ruckus has caused a 90-minutes delay to the airlines.

An Air India notification issued in this regard also cited another episode in which Trinamool Congress MP Dola Sen engaged in a fight with cabin crew of the aircraft causing a delay of 39 minutes.

The Air India circular also said that the fine for those cause a delay of up to one hour is Rs 5 lakh, while it is 10 lakhs for a delay between one and two hours and Rs 15 lakhs for delay beyond 15 lakhs.

It said that the Gaikwad episode has hit the morale of cabin crew and that is needed to be taken into consideration.

The circular listed a six-step procedure the cabin crew should follow if something of this sort happened onboard that includes informing the airport manager, no direct interaction with the media, immediate FIR , and assessment of damage, and fines to be imposed as per the delay.

Gaikwad was banned by almost all airlines after the incident which compelled him to take train to different parts of the country. His ban was lifted by the airlines after the issue caused a din at Parliament.

Air India first lifted his ban followed by four private four airlines.

The Federation of Indian Airlines (FIA) announced it was lifting the ban imposed on Gaikwad on March 24, a day after he assaulted an Air India staffer at the Delhi airport.

The members of FIA are SpiceJet, IndiGo, GoAir and Jet Airways. FIA Associate Director Ujjwal Dey said the decision was taken following Gaikwad's assurance "that our assets and colleagues shall be accorded the respect that they deserve for the hard work they put in every day".